Team Diagnostics

Many Roads Lead To Rome.

There are many instruments and approaches that can be used to assess the current level of effectiveness of a team. We are convinced that there is not “one best instrument” that fits any team. Throughout the years, we have experienced many different approaches: upon suggestion by our clients, inspired by our ongoing discussions with peers in the profession, and based on research findings.

Hence we are able to look at team effectiveness through many different lenses. The choice of an effective instrument (or instruments) will depend upon where the team stands on its journey to effectiveness, what the strategic or operational challenges are it has to tackle, and what its members believe will be most effective for the team.

However there is one approach that we have experienced that has created truly outstanding results: an analysis of how collaboration within a team can be made more effective based on the team members’ individual 360-degree feedback results.


How does it work:

Prior to an offsite team workshop, a 360 feedback review is conducted for each team member. Everyone analyzes their results along a specific template and brings the analysis results to the offsite workshop. These results get presented, one team member at a time, and then we allow for a few minutes of questions for understanding after each presentation.

After a brief input on effective feedback, individual 1:1 conversations take up a significant chunk of time. Everyone will be in conversation with everyone else over the course of this part of the agenda. And in addition to the questions received during the first part of the workshop, everyone will add invaluable feedback to their collection of focus areas for development.

Based upon all the feedback exchanged and input received, everyone will draw up their individual development plan for the months to come. Two rounds of individual exchange with two buddies follow to make the individual action plan and ensuing commitments even more robust.

As a final step, the team will devise their collective action plan for the months to come, based upon their strategic and operational challenges that lie ahead.

It doesn’t take more than 1½ days, and it saves so much time normally wasted when priorities are not aligned.

Leadership Choices - choosing to know what's going on in your teams.