How Effective Leaders Act in Dire Situations
Once in a while, businesses will encounter emergency situations that often need quick action. These moments are understandably challenging, as their outcomes largely depend on the leading capabilities of the leader in charge. Many leaders stumble and leave lasting negative effects on the workplace. Meanwhile, others rise to the occasion and get through in one piece, or sometimes, even turn bad circumstances into outstanding opportunities. These are what competent leaders do when crisis occur:
Staying Calm and Focused
One way to differentiate an effective leader is his or her ability to have grace under pressure. Of course, this is no easy feat, and it's normal to have leaders that exhibit fear and doubt during these times. However, Forbes explains that the best leaders have mastered the art of remaining calm in the face of crisis, which is truly the first step in being able to step back, evaluate the situation critically, and face problems properly. Despite the circumstances, good leaders know how to stay calm and how to focus on the root cause.
Keeping Emotions in Check
It’s important for those who lead to distance their emotions from the situation since these can tend to cloud the mind with rash decisions. Effective leaders will look at the matter at hand from an objective view, in order to figure out what is going on and then act on what needs to be done. It may be difficult, especially if the crisis involves trustworthy members of your team, but in these cases, the ChiefExecutive.net advises to always “look at evidence with a dispassionate eye.” Keeping your emotions in check shows your employees that you are in control of the situation and are well-equipped to handle it.
In general, honesty is an important quality for leaders, and something that is all the more needed in times of crisis. These dire situations will only worsen if leaders fail to tell the truth. Menlo Coaching suggests integrity should be practiced at all times, explaining that by doing this it manages the expectations of those around you. Giving false hope won’t do anyone any good, which is why leaders should practice being frank, even if it involves delivering bad news. Being honest even when you don't think anyone can see also gains the trust of your employees, which is crucial when emergencies occur. A leader nobody trusts will have difficulty trying to get everyone to cooperate.
No matter how serious it looks, leaders should always exude confidence and maintain a positive outlook for the sake of their followers. This puts everyone at ease and helps each of them believe in the abilities of the company to survive a crisis.
As a leader, you shouldn’t beat yourself up whenever dire situations occur. Companies take risks, and sometimes these risks don’t always pay off. But without them, there wouldn’t be growth. Leadership Choices previously shared a piece of wisdom on the matter, stating that if everything works well, it just means the leader isn’t ambitious enough. The most you can do is to always be prepared for any future events.
Article written by: BeTheBoss_RJ
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